Are you tired of enjoying your favorite TV shows or movies on your Amazon Fire TV Stick, only to be suddenly kicked out of the app? You’re not alone! Many Firestick users have reported this frustrating issue, and it’s time to get to the bottom of it. In this article, we’ll explore the possible reasons behind this problem and provide you with practical solutions to get you back to binge-watching your favorite content in no time.
Reason 1: Insufficient Storage Space
One of the most common reasons why your Firestick keeps kicking you out of apps is due to insufficient storage space. The Fire TV Stick has limited internal storage, and when it gets filled up, it can cause apps to malfunction or crash. Check your Firestick’s storage space by going to Settings > System > Storage. If your storage space is running low, it’s time to free up some space.
Here are a few tips to clear up storage space on your Firestick:
- Uninstall unused apps: Remove any apps you no longer use or need. This will not only free up storage space but also declutter your home screen.
- Delete app data and cache: Clearing app data and cache can also help free up storage space. To do this, go to Settings > Applications > Manage Installed Applications, and select the app you want to clear data for.
- Remove downloaded content: If you’ve downloaded movies or TV shows from Amazon Prime Video or other streaming services, consider removing them to free up space.
How to Check Storage Space on Your Firestick
To check storage space on your Firestick, follow these steps:
- Navigate to the Fire TV home screen
- Scroll down to the Settings icon (a gear icon)
- Select Settings
- Scroll down to System
- Select System
- Scroll down to Storage
- Select Storage
On this screen, you’ll see the total storage capacity of your Firestick, as well as the available storage space. If your available storage space is running low, it’s time to take action.
Reason 2: Outdated Software or Firmware
Outdated software or firmware can cause apps to malfunction or crash, resulting in you being kicked out of apps. Make sure your Firestick is running the latest software and firmware. Amazon regularly pushes out updates to improve performance and fix bugs, so it’s essential to keep your device up to date.
To check for software updates on your Firestick, follow these steps:
- Navigate to the Fire TV home screen
- Scroll down to the Settings icon (a gear icon)
- Select Settings
- Scroll down to System
- Select System
- Scroll down to Check for System Update
- Select Check for System Update
If an update is available, your Firestick will automatically download and install it. Wait for the update to complete before trying to use the app again.
Reason 3: App-Related Issues
Sometimes, the issue lies with the app itself rather than the Firestick. Try uninstalling and reinstalling the app to see if it resolves the issue. This will remove any corrupted files or data that may be causing the app to malfunction.
Here’s how to uninstall an app on your Firestick:
- Navigate to the Fire TV home screen
- Scroll down to the Apps icon (a grid icon)
- Select Apps
- Find the app you want to uninstall
- Highlight the app and press the Menu button on your remote
- Select Uninstall
- Confirm that you want to uninstall the app
Once you’ve uninstalled the app, restart your Firestick before reinstalling the app. This will ensure that any temporary files or data are removed.
Reason 4: Internet Connectivity Issues
A weak or unstable internet connection can cause apps to malfunction or crash, resulting in you being kicked out of apps. Check your internet connection to ensure it’s stable and strong. You can do this by going to Settings > Network > Wi-Fi. If your internet connection is weak or unstable, try restarting your router or moving your Firestick closer to your router.
Here are some tips to improve your internet connection:
- Use a wired Ethernet connection: If possible, connect your Firestick to your router using an Ethernet cable for a more stable connection.
- Reduce interference: Keep your router away from other electronic devices that may be causing interference, such as cordless phones or microwaves.
- Upgrade your internet plan: If you’re experiencing slow internet speeds, consider upgrading your internet plan to a faster one.
Reason 5: Firestick Hardware Issues
In some cases, the issue may be related to the Firestick hardware itself. Try restarting your Firestick to see if it resolves the issue. This will shut down the device and restart it, which can sometimes resolve hardware-related issues.
If restarting your Firestick doesn’t work, try resetting your Firestick to its factory settings. This will remove all apps, data, and settings, and restore your Firestick to its original state. Note that this will erase all your data, so be sure to back up any important information before doing so.
Here’s how to reset your Firestick to its factory settings:
- Navigate to the Fire TV home screen
- Scroll down to the Settings icon (a gear icon)
- Select Settings
- Scroll down to System
- Select System
- Scroll down to Reset to Factory Defaults
- Select Reset to Factory Defaults
- Confirm that you want to reset your Firestick
Reason 6: App Compatibility Issues
Some apps may not be compatible with the Fire TV Stick, which can cause them to malfunction or crash. Check the app’s compatibility with the Fire TV Stick by visiting the Amazon Appstore and checking the app’s description. If the app is not compatible, try using a different app that provides similar functionality.
Reason 7: Cache and Data Buildup
Cache and data buildup can cause apps to malfunction or crash. Clear the cache and data of the app you’re experiencing issues with to see if it resolves the problem. Here’s how to do it:
- Navigate to the Fire TV home screen
- Scroll down to the Settings icon (a gear icon)
- Select Settings
- Scroll down to Applications
- Select Applications
- Scroll down to Manage Installed Applications
- Select Manage Installed Applications
- Find the app you want to clear cache and data for
- Highlight the app and press the Menu button on your remote
- Select Clear Cache
- Select Clear Data
By following these steps, you should be able to identify and resolve the issue that’s causing your Firestick to kick you out of apps. Remember to remain patient and try each solution one by one to ensure you’re not overlooking a simple fix. Happy streaming!
Why does my Fire TV keep kicking me out of apps?
The primary reason why your Fire TV keeps kicking you out of apps is due to a software glitch or a bug that can be resolved by restarting your device or updating the Fire TV software. Additionally, it could be due to low storage space, cache issues, or compatibility problems with the app itself.
It’s also possible that the app you’re using is not optimized for Fire TV, causing it to malfunction and kick you out. In some cases, the problem might be with the Fire TV’s internet connection, which can be resolved by restarting your router or modem. To troubleshoot the issue, try restarting your Fire TV, clearing the app’s cache, and ensuring that your internet connection is stable.
How do I restart my Fire TV?
To restart your Fire TV, go to the Settings menu, then select “Device” or “System,” depending on your Fire TV model. From there, scroll down and click on “Restart” or “Restart Device.” Your Fire TV will then shut down and restart automatically.
Alternatively, you can unplug the power cord from the back of your Fire TV, wait for 30 seconds, and then plug it back in. This will also restart your device. After restarting, try opening the app again to see if the issue has been resolved.
How do I update my Fire TV software?
To update your Fire TV software, go to the Settings menu and select “System” or “Device.” Then, scroll down and click on “Check for System Update.” If an update is available, your Fire TV will automatically download and install it.
Make sure that your Fire TV is connected to the internet and that you have enough storage space available for the update. It’s also a good idea to restart your Fire TV after the update has been installed to ensure that the changes take effect.
How do I clear an app’s cache on my Fire TV?
To clear an app’s cache on your Fire TV, go to the Settings menu and select “Applications” or “Manage Installed Applications.” Then, find the app that’s causing the issue and click on it. From there, select “Clear Cache” and then confirm that you want to clear the cache.
Clearing the cache will remove temporary files and data stored by the app, which can help resolve issues like being kicked out of the app. After clearing the cache, try opening the app again to see if the issue has been resolved.
Why is my Fire TV running out of storage space?
Your Fire TV may be running out of storage space due to the number of apps you’ve installed or the amount of data stored on your device. When your Fire TV’s storage space is full, it can cause apps to malfunction and kick you out.
To free up storage space, try uninstalling apps you no longer use or deleting data stored on your device. You can also try expanding your Fire TV’s storage capacity by inserting a microSD card.
How do I check my Fire TV’s internet connection?
To check your Fire TV’s internet connection, go to the Settings menu and select “Network.” From there, select “Wi-Fi” or “Wireless” and then click on your network’s name. If your Fire TV is connected to the internet, you should see a checkmark next to your network’s name.
If your Fire TV is not connected to the internet, try restarting your router or modem, or checking your internet service provider’s status page to see if there are any outages in your area.
What if none of these solutions work?
If none of the above solutions work, it’s possible that the issue is with the app itself or with your Fire TV device. Try uninstalling and reinstalling the app, or contacting the app’s customer support for further assistance.
If the issue persists, you may need to perform a factory reset on your Fire TV or contact Amazon’s customer support for further assistance. They can help diagnose the issue and provide a solution or repair options.