Unresponsive Onn Tablet Screen? Here’s How to Fix It

An unresponsive tablet screen can be a frustrating experience, especially when you’re in the middle of something important. If your Onn tablet screen has suddenly stopped responding to your touch, don’t panic! There are several troubleshooting steps you can try before considering a more serious repair. This article will guide you through common solutions for fixing an unresponsive Onn tablet screen, from simple fixes to more advanced techniques.

Understanding the Problem:

Before diving into solutions, it’s crucial to understand what could be causing your Onn tablet screen to become unresponsive. Here are some common culprits:

  • Software Glitches: A bug or error in the operating system or an app can disrupt normal functionality.
  • Hardware Issues: A faulty touchscreen digitizer, damaged display cable, or even a loose connection can lead to screen unresponsiveness.
  • Physical Damage: Cracks or scratches on the screen itself can interfere with touch input.
  • Overheating: Excessive heat can cause the tablet to malfunction, including screen problems.
  • Low Battery: A depleted battery may not have enough power to operate the touchscreen properly.

Troubleshooting Steps:

1. Simple Fixes:

  • Restart Your Tablet: This often solves minor software glitches. To restart your Onn tablet, press and hold the power button until the power menu appears. Select “Restart” and wait for the tablet to reboot.
  • Check for Updates: Outdated software can be a source of problems. Check for available updates for the operating system and all your apps.
  • Force Close Apps: If a specific app is causing the issue, force closing it might resolve the problem. To force close an app, navigate to your “Recent Apps” view and swipe the app you want to close upwards.
  • Remove External Accessories: External accessories like cases, screen protectors, or styluses can sometimes interfere with the touchscreen. Remove them to see if the issue persists.

2. Advanced Troubleshooting:

  • Wipe Cache Partition: The cache partition stores temporary files that can sometimes cause conflicts. Clearing the cache partition may resolve screen responsiveness issues.

    Note: This process will not delete any personal data.

    1. Turn Off Your Tablet: Press and hold the power button until the power menu appears. Select “Power Off.”
    2. Enter Recovery Mode: Press and hold the Volume Up button and Power button simultaneously.
    3. Navigate to Wipe Cache Partition: Use the Volume buttons to navigate through the recovery menu. Highlight “Wipe Cache Partition” and press the Power button to select it.
    4. Confirm and Restart: Confirm the operation by selecting “Yes” and wait for the tablet to reboot.
  • Factory Reset: This is a more drastic measure that will erase all data from your tablet. However, it can be effective in resolving persistent software issues.

    Note: Back up your data before performing a factory reset.

    1. Turn Off Your Tablet: Press and hold the power button until the power menu appears. Select “Power Off.”
    2. Enter Recovery Mode: Press and hold the Volume Up button and Power button simultaneously.
    3. Navigate to Factory Reset: Use the Volume buttons to navigate through the recovery menu. Highlight “Wipe Data/Factory Reset” and press the Power button to select it.
    4. Confirm and Restart: Confirm the operation by selecting “Yes” and wait for the tablet to reboot.

3. Hardware Troubleshooting:

  • Check for Physical Damage: Carefully inspect the screen for any cracks, scratches, or dents. These can damage the touchscreen digitizer and require professional repair.
  • Inspect Connections: If the screen is damaged or you suspect a loose connection, open the tablet (with caution) to inspect the internal connections. Be very careful with this step as it can void your warranty.
  • Try a Different Charger: A faulty charger can sometimes cause power fluctuations that affect the touchscreen. Try using a different charger to see if it makes a difference.

4. Software-Related Troubleshooting:

  • Enable USB Debugging: This option allows your computer to communicate with the tablet for troubleshooting purposes.
    • Navigate to Settings: Open the “Settings” app on your tablet.
    • Find Developer Options: Scroll down to “About Tablet” and tap on the “Build Number” repeatedly until “Developer Options” appear in the settings menu.
    • Enable USB Debugging: Go to “Developer Options” and enable “USB Debugging.”
  • Use ADB Commands: ADB (Android Debug Bridge) is a powerful tool that allows you to interact with your tablet through your computer.
    • Connect your tablet to your computer: Use a USB cable to connect your tablet to your computer.
    • Install ADB Drivers: Download and install the ADB drivers for your operating system.
    • Execute ADB commands: Open a command prompt or terminal window and type commands like “adb devices” to check your tablet’s connection or “adb shell” to access the tablet’s command line interface.

5. Contact Onn Support:

If none of these troubleshooting steps work, it’s time to contact Onn customer support. They can help you determine if the problem is hardware-related and guide you through the repair process.

Preventative Measures:

  • Use a Screen Protector: A screen protector can help prevent scratches and cracks that can damage the touchscreen.
  • Avoid Dropping or Impacting the Tablet: Handle your tablet carefully to minimize the risk of physical damage.
  • Keep it Cool: Avoid using your tablet in extreme heat or direct sunlight as overheating can cause problems.

When to Seek Professional Help:

If you’ve tried all of the troubleshooting steps above and your Onn tablet screen is still unresponsive, it’s likely a hardware issue that requires professional repair. Consider taking your tablet to an authorized service center or a reputable repair shop.


An unresponsive Onn tablet screen can be frustrating, but by following these troubleshooting steps, you can likely identify the cause and resolve the problem. Remember to start with the simplest fixes and gradually move to more advanced methods as needed. If you encounter a hardware issue, seek professional help to get your tablet back in working order.


1. What are the common reasons why my Onn tablet screen is unresponsive?

The most common culprits for an unresponsive Onn tablet screen are software glitches, hardware issues, or problems with the digitizer. Software glitches can occur due to outdated operating systems, corrupted apps, or faulty system files. Hardware issues might involve loose connections, damaged components, or even a faulty screen. Lastly, a problem with the digitizer, which translates your touch input to the tablet, can also cause the screen to be unresponsive.

To diagnose the issue, you can try simple troubleshooting steps like restarting the tablet or checking for software updates. If these don’t work, you might have to consider more advanced solutions or seeking professional help.

2. How do I restart my Onn tablet?

Restarting your Onn tablet can often resolve minor software glitches that might be causing the screen to become unresponsive. To restart your tablet, press and hold the power button until the power menu appears. Select “Restart” or “Reboot” from the options and wait for the tablet to power back on. This will refresh the system and could fix the responsiveness issue.

If the power button isn’t working, you can try a hard reset. To do this, you’ll need to find the reset button on your tablet (usually located on the side or bottom) and press it with a paperclip or a similar small tool. This will force the tablet to shut down and restart, which may resolve the issue.

3. Can I fix a broken screen on my Onn tablet myself?

Attempting to fix a broken Onn tablet screen yourself is generally not recommended, especially if you’re not familiar with electronics repair. Replacing a broken screen requires specialized tools and knowledge about delicate components. Doing it incorrectly can further damage the tablet and void any warranty.

It’s best to contact the manufacturer’s support or a reputable repair shop for professional help. They have the necessary expertise and tools to replace the screen safely and efficiently.

4. What should I do if my Onn tablet screen is frozen?

If your Onn tablet screen is frozen and unresponsive, you can try a few things to fix it. First, try pressing and holding the power button for a few seconds until the tablet powers off. If that doesn’t work, you can try a hard reset by finding the reset button on your tablet and pressing it with a paperclip or a similar small tool.

If your tablet is still frozen, you may need to consider taking it to a repair shop for diagnosis and repair.

5. How do I check for software updates on my Onn tablet?

Checking for software updates on your Onn tablet is essential to keep your device running smoothly and fix any bugs that might be causing screen responsiveness issues. To check for updates, go to the “Settings” app on your tablet and navigate to the “System” or “About tablet” section. You should find an option for “Software update” or “System update.”

Tap on it and the tablet will automatically check for available updates. If there are any updates available, you can download and install them. This can often resolve software glitches that are affecting your tablet’s screen responsiveness.

6. Can a faulty charging cable cause an unresponsive screen?

While it’s less common, a faulty charging cable can sometimes contribute to an unresponsive tablet screen. If your cable is damaged or not supplying the correct voltage, it can affect the power supply to the tablet and cause problems with the screen. Try using a different charging cable to see if it resolves the issue.

If the problem persists, it’s possible that the charging port itself is damaged. In this case, you should take your tablet to a repair shop for diagnosis and repair.

7. Is it possible to fix an unresponsive Onn tablet screen without professional help?

While some basic troubleshooting steps can resolve simple software issues, fixing a truly unresponsive Onn tablet screen might require more than basic DIY solutions. If the problem persists after trying the simple fixes, it’s best to consult a professional repair shop. They can diagnose the underlying issue and provide the necessary repairs, whether it involves a software update, a hardware repair, or a screen replacement.

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