How to Reset a Kyocera Copier: A Comprehensive Guide

Kyocera copiers are known for their reliability and advanced features. But like any machine, they can sometimes encounter issues that require a reset. Whether you’re facing paper jams, error messages, or just want to refresh the system, resetting your Kyocera copier can be a helpful solution. This comprehensive guide will walk you through the different methods of resetting your Kyocera copier, providing step-by-step instructions and helpful tips.

Understanding the Different Types of Resets

Before diving into the process, it’s crucial to understand the different types of resets available on Kyocera copiers. This will help you choose the most appropriate method based on the specific issue you’re facing:

1. Power Reset: This is the simplest reset option and usually resolves minor issues like paper jams or temporary glitches. It involves simply turning the copier off and on again.

2. Soft Reset: A soft reset clears the copier’s memory and resets its settings to factory defaults. This can be helpful for resolving issues related to configuration or memory errors.

3. Hard Reset: This is the most drastic reset option and should only be used as a last resort. A hard reset completely erases all data and settings from the copier, effectively returning it to a brand new state.

How to Perform a Power Reset

As mentioned, a power reset is the easiest and often the most effective way to resolve basic copier issues. Here’s how to do it:

  1. Turn off the copier: Locate the power switch on the copier and turn it off completely.
  2. Unplug the power cord: Disconnect the power cord from the wall outlet.
  3. Wait for a few minutes: Allow the copier to completely power down. This usually takes about 30 seconds to a minute.
  4. Plug the power cord back in: Reconnect the power cord to the wall outlet.
  5. Turn the copier on: Turn the power switch back on and wait for the copier to boot up.

Once the copier is back online, try the function that was causing issues. If the problem persists, you may need to try a more advanced reset method.

How to Perform a Soft Reset

A soft reset can be helpful for issues related to software glitches, memory errors, or incorrect settings. Here’s how to perform a soft reset on a Kyocera copier:

  1. Access the copier’s menu: Locate the menu button on the control panel. Different models may have different button labels, but it’s usually labeled as “Menu,” “Settings,” or a similar term.
  2. Navigate to the “Reset” or “Factory Defaults” option: Use the arrow keys on the control panel to navigate through the menu options until you find “Reset,” “Factory Defaults,” or a similar setting.
  3. Select “Soft Reset” or “Reset to Defaults”: Depending on your model, you may have to confirm your choice.
  4. Wait for the reset to complete: The copier will restart and perform the reset process. This may take a few minutes.

Once the reset is complete, the copier will be restored to its original factory settings. You may need to reconfigure the settings based on your specific needs.

When and How to Perform a Hard Reset

A hard reset is the most comprehensive reset option and should only be used as a last resort. It will erase all data, settings, and configuration from the copier, effectively returning it to a factory-fresh state. If you’re considering a hard reset, it’s essential to back up any important data, including address book entries, fax logs, and other saved files.

Note: Before attempting a hard reset, consult your copier’s user manual for specific instructions and warnings.

Here’s a general outline of how to perform a hard reset on a Kyocera copier:

  1. Locate the reset button: On some models, the reset button might be hidden or require special access. Consult your user manual to identify its location.
  2. Press and hold the reset button: Depending on the model, you may need to hold the button for a specific duration, usually 10-15 seconds.
  3. Confirm the hard reset: The copier may prompt you to confirm the hard reset.
  4. Wait for the reset to complete: The copier will restart and perform the hard reset process. This can take several minutes.

Once the hard reset is complete, the copier will be completely restored to its factory settings. You’ll need to configure the copier from scratch, including setting up network connections, installing drivers, and configuring printing settings.

Additional Tips for Resetting Your Kyocera Copier

  • Consult the user manual: The user manual for your specific Kyocera copier model will provide detailed instructions on how to perform resets and other maintenance tasks.
  • Check the online resources: Kyocera’s website offers a wealth of information, including user manuals, troubleshooting guides, and software updates.
  • Contact Kyocera support: If you’re unsure about resetting your copier or encounter any problems, contact Kyocera’s customer support for assistance.


Resetting your Kyocera copier can be a valuable troubleshooting tool for resolving various issues. By understanding the different types of resets and following the instructions provided, you can effectively reset your copier and restore its functionality. Remember to always consult your user manual and seek professional assistance if needed.

By following the steps outlined in this guide and exercising caution, you can successfully reset your Kyocera copier and enjoy its optimal performance once again.


Q1: Why would I need to reset my Kyocera copier?

Resetting your Kyocera copier can be necessary for a variety of reasons. It can help fix minor glitches or errors, such as paper jams, toner issues, or communication problems. A reset can also help resolve software conflicts and restore the copier to its factory settings, which can be beneficial if you’re experiencing performance issues or want to start fresh with a new configuration.

However, it’s important to note that resetting your copier will erase all of your custom settings, including network configurations, user profiles, and saved documents. Make sure you have a backup of any essential data before proceeding with the reset.

Q2: What are the different types of resets available for a Kyocera copier?

There are two primary types of resets for Kyocera copiers: a soft reset and a hard reset. A soft reset is a temporary solution that restarts the copier’s operating system and clears its memory. It’s typically used to fix minor errors and doesn’t erase any settings. A hard reset, on the other hand, completely erases all data and settings, restoring the copier to its factory defaults. This is usually reserved for more serious problems or when you need to start from scratch.

Q3: How do I perform a soft reset on my Kyocera copier?

Performing a soft reset on your Kyocera copier is relatively straightforward. First, locate the power button on the control panel and press it to turn off the copier. Wait for a few seconds before turning it back on. This will allow the copier to restart and clear its temporary memory. If the issue persists, try holding down the power button for a few seconds while the copier is turned on, then release it. This will initiate a more forceful reboot.

Q4: How do I perform a hard reset on my Kyocera copier?

A hard reset can be performed through the copier’s control panel or using a service technician’s menu. Through the control panel, navigate to the settings menu and find the “Reset” or “Factory Reset” option. Confirm the reset by entering a specific code or following the prompts displayed on the screen. You may need to consult your copier’s user manual for detailed instructions. If you cannot find the reset option, you can contact Kyocera support for guidance.

Q5: Are there any risks associated with resetting my Kyocera copier?

Resetting your Kyocera copier generally poses little risk, especially for a soft reset. However, a hard reset can erase important data and settings, including network configurations and user profiles. Therefore, it’s crucial to back up any essential data before proceeding with a hard reset. Additionally, make sure you understand the implications of resetting your copier and consult the user manual for detailed instructions.

Q6: What should I do if I can’t reset my Kyocera copier?

If you’re unable to reset your Kyocera copier, the issue may be more complex and require professional assistance. Contacting Kyocera support is a good first step, as they can provide troubleshooting guidance and identify potential problems. In some cases, you may need to schedule a service appointment with a qualified technician to diagnose and fix the issue.

Q7: What are some other troubleshooting steps for my Kyocera copier?

Besides resetting the copier, several other troubleshooting steps can help resolve common issues. Check the paper tray for jams, ensure the toner cartridge is properly installed and has sufficient toner, and check for any loose connections or cables. It’s also helpful to check the error code displayed on the copier’s control panel and consult the user manual for troubleshooting tips specific to the error.

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